In this Pocket Sized Pep Talk, high performance coach Dr. Sandra Folk discusses: 

• How she became involved in business communication coaching.
• A couple quick tips covering the most important thing to remember when you communicating in writing, and speaking/presenting.
• Techniques for using email to communicate including moves to make before sending cold emails?  
• The fact that words matter is hard to disagree with but Dr. Folk goes deeper.
• How to deal with a negative situations in a positive way.

You can find more about Dr. Folk at: www.drsandrafolk.com or email her at [email protected]