Enterprise Times

Enterprise Times

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Enterprise Times episodes

  • VIDA, AI and the New Tax Frontier
    In a world where every transaction is fast becoming a compliance event, the role of the tax department is being radically redefined. On the latest episode of the Enterprise Science podcast, host Stephen Brooks sits down with Ray Grove, Head of Product, Corporate Tax and Trade at Thomson Reuters. They explore how VIDA, continuous transaction […]
    30 min
  • Securonix sees AI and Humans in SOC Harmony
    At Infosecurity Europe, Enterprise Times talked with Carl Pharoah, Senior Sales Director at Securonix. The topic was how to better integrate AI and humans in the SOC. It’s a challenge. Everyone is being told that AI will solve all the problems the SOC faces. But there are significant challenges in how we integrate it to […]
    20 min
  • Customers Want Trust, Transparency and Governance
    How do enterprise customers deploy generative AI and trust it? Vinay Patel, Chief Trust and Security Officer at Zendesk, addresses this in a podcast recorded at Zendesk Relate 2026. He believes trust is key and rejects the notion of security as a bottleneck. Organisations also need to see governance as the essential mechanism that accelerates […]
    25 min
  • Solving the Industrial Skills Gap with Digital Workers
    Steve Brooks hosts this Enterprise Times podcast with Ultimo CEO, Steve Elsham, discussing industrial maintenance and workforce capacity. He highlights a looming crisis: up to 45% of the industrial workforce will retire by 2030, taking knowledge with them. Elsham explains That knowledge often lives in engineers’ heads, not systems, driving costly unplanned downtime and eroding profits […]
    33 min
  • How Do We Design Software Users Actually Want
    Designing software that works for a wide audience continues to be a challenge. Even inside enterprises, developers struggle to get the user interface right. Features added serve only a small group, yet vendors constantly tweak popular ones to look modern. Product teams ask small numbers of users what they want, build those features, and assume […]
    29 min
  • How IT leaders move from AI experimentation to enterprise scale
    Steve Brooks hosts an Enterprise Times podcast with SIMPPLR Vice President of Technology, Randall Kerr. They explore how IT Leaders can move from AI pilots to scalable, secure deployments. Kerr explains SIMPPLR as an AI-driven employee experience platform integrating multiple systems. Its mission is to deliver the right information to the right people at the […]
    31 min
  • Sustainability in Manufacturing and how Companies can track carbon costs
    At Epicor Insights earlier this year, Epicor’s distinguished product manager, Tim Shoemaker, joined Steve Brooks on the Enterprise Times podcast to explore how mid-market manufacturers can turn sustainability from a reporting burden into an operational advantage. Shoemaker explains that Kinetic’s journey into sustainability began with regulatory and customer pressure from Europe, where manufacturers must report the […]
    27 min
  • AI is a SOC Tool, Not a Saviour
    Walk around any cybersecurity show, and you are assailed by vendors touting AI as the panacea to save the SOC. As we know, with all marketing cycles, there is incredible hype before we finally get to a solution. In a candid discussion, Martin Jakobsen, Managing Director of Cybanetix, cuts through the hype in this podcast, […]
    51 min
  • Redefining the Chief Legal Officer
    Most Chief Legal Officers hide in the shadows. They live to protect the company, mitigate risk and write incomprehensible EULAs. This is the old model, and it’s dead. Shana Simmons, Chief Legal Officer at Zendesk, has shattered that stereotype. She sits front and centre to support customers, the CEO, and security teams while driving product […]
    27 min
  • Zendesk AI Agents Hit 80% Automation Rate
    From Chatbot to AI agents and now agentic AI, customer interaction is going through its biggest change it has ever seen. But, unlike most technology shifts, this is not just about the technology. Customer engagement from call centres to help desks and beyond is a people-first approach. When you introduce technology, it must retain that […]
    26 min

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