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In this pep talk, I share my experience with the not so shiny side of customer service — what happens when it goes wrong and how you can both improve your business and protect your inner peace.
By Kimberly Beer & Betsy Bird5
2626 ratings
In this pep talk, I share my experience with the not so shiny side of customer service — what happens when it goes wrong and how you can both improve your business and protect your inner peace.

28 Listeners