This week, Christian is joined by Jake Bush, founder and CEO of INFOCU5. Jake has a wild road to success in the contact center space ever since he took a job at a call center just to earn a bit of extra money. His life took him from extreme sports to working as a line chef, to film studies, and now to being the CEO of one of the fastest-growing companies in the Contact Center World. This is First Contact, Stories of the Call Center, Episode 2 of Season 1.