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Entry 11: Seamlessly Integrating Payments Into the Guest Journey


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“It will cost you a lot of time and money if you don’t think about payments when you start running your hotel.”


Nadja shares 5 things she wish she knew about hotel payments as a new hotelier. Learn how to avoid costly mistakes and set up smarter payment solutions from the start.


About this series: Diary of a Hotelier: From Suites to Software.


An authentic, behind-the-front-desk look into the world of hospitality through the eyes of Nadja Buckenberger, a first-time hotel owner. After an unexpected opportunity led her to buy The Bliss Boutique Hotel in Breda, the Netherlands, Nadja shares the thrills, challenges, and unexpected joys of running a hotel.


Each episode dives into her journey—from her first days as a hotelier to the operational hurdles that inspired RoomRaccoon, now empowering hoteliers worldwide. Whether you're a seasoned professional, an aspiring hotelier, or simply curious about the realities of running a hotel, Diary of a Hotelier provides an honest, insightful, and relatable perspective on running a successful hotel business.


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Check In by RoomRaccoonBy RoomRaccoon