Wayne Gonsoulin has 40 years of experience in the auto industry. He is a master in training and has held positions as Director of Training and Development at Key Royal and Group One Automotive as well as General Manager of the largest Ford dealership in Louisiana. He shares the 4 questions that everyone should ask of themselves for a fulfilling life, what it takes to make a positive difference in the lives of others, as well as what a world class culture should look and act like. He is truly all about creating a great customer experience.