Welcome to The Connected Physician, where we explore the intersection of medicine, technology, and leadership. In this episode, host Katharina Jünger is joined by Mark Shen, a distinguished healthcare leader with an impressive resume, including his roles as former president of both Walmart and Babylon Health, former hospital CEO, and associate professor at the University of Texas.

In this insightful conversation, Mark shares his journey from being a practicing physician to becoming a healthcare leader. He reflects on his experiences as a hospital CEO, the challenges of integrating clinical and administrative roles, and his pivotal work in digital health transformation at Babylon.

Mark also dives deep into the current crisis of physician burnout and how technology—particularly AI—can revolutionize the way doctors interact with patients, restoring joy and human connection to the practice of medicine.

• The critical role of human-to-human interactions in healthcare.
• The impact of technology on reducing administrative burdens for doctors.
• How AI is poised to reshape healthcare workflows without replacing physicians.
• Predictions on the future of healthcare delivery and the collaboration between doctors and AI.

• Mark Shen on LinkedIn
• Walmart Health

Thanks so much for joining us this week. Want to subscribe to The Connected Physician Podcast? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!