How do you keep a town centre alive in one of the toughest retail environments in decades?

In this episode of Dorset Business Matters, Simon Ellson is joined by Jacqui Rock, Chief Executive of Poole Business Improvement District (Poole BID) and one of our key strategic partners.

Jacqui shares the remarkable work happening behind the scenes to make Poole a safer, cleaner and more vibrant place to live, work and visit. From tackling retail crime and antisocial behaviour to supporting local businesses, securing investment and creating events that bring thousands of people into the town, this is a fascinating insight into the work most people never see.

The conversation explores the challenges facing Britain’s high streets, why collaboration is more important than ever, and how strong local leadership can make a real difference to businesses and communities alike.

Whether you’re a business owner, retailer, local authority leader or simply passionate about the future of our town centres, this episode offers practical insights into what it takes to build thriving local economies.

In this episode:

• What a Business Improvement District actually does
• Supporting over 500 businesses across Poole
• Tackling retail crime and improving public safety
• Growing footfall through events and community initiatives
• The future of Britain’s high streets
• Why collaboration beats competition
• Practical advice for anyone starting a business today

A huge thank you to Jacqui Rock and the team at Poole BID, one of our valued strategic partners, for the incredible work they continue to do in supporting businesses and strengthening the local community.