John talks about redefining his new customer processes, and Kevin talks about his goals for optimizing his website. Then they both share their experiences with budgeting - both personal and professional. It's easy to be motivated to budget when times are tough, but hard when things are fine and dandy. John talks about the importance of forecasting - especially when revenue is not consistent month-to-month. John and Kevin are a couple of Dads who are figuring out how to be both successful business owners as well as successful fathers and spouses.