Kevin and John talk about selling/buying homes, customer service, and customer satisfaction surveys. They discuss handling customer feedback and how it motivates them. They also discuss the NPS (Net Promoter Score) survey, as well as the product-market fit survey.

John and Kevin are a couple of Dads who are figuring out how to be both successful business owners as well as successful fathers and spouses.

Mentioned:

https://delighted.com/

https://review.firstround.com/how-superhuman-built-an-engine-to-find-product-market-fit