In this episode, we’ll talk actionable tips and strategies on balancing automation and personalization in business processes. The episode breaks down into practical steps for automating onboarding processes and we discuss the significance of technology in executing repetitive tasks, ensuring consistency and quality in client service.

00:00 Kickstarting Your Side Hustle with Systems and Automation

00:31 The Golden Rule of Business: Automate and Personalize

03:40 Diving Deep into Automation: Identifying and Streamlining Repetitive Tasks

08:29 Leveraging Technology for Efficiency: Tools and Techniques

10:58 Taking a Breather: Preparing for Personalization

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