Cyber attacks aim to create chaos and gain notoriety, with phishing attacks on the rise. Major retailers like M&S and Co-op have faced significant damage from low-skilled attackers. Financial gain and disruption drive these attacks. Citrix emphasizes secure design principles and the importance of multi-factor authentication. VPNs pose security challenges, while session recording aids in monitoring. User experience must be balanced with security, especially in healthcare settings, where smart card solutions can enhance efficiency.