<p>As promised, Kyle McDowell, author of Begin with WE joined Miguel Ramos on the CX on Point podcast. Kyle shared insights on how the <em>10 Principles for Building and Sustaining a Culture of Excellence</em> came to be. We are thrilled to invite you to tune in for part one of this two-part discussion.</p>

As promised, Kyle McDowell, author of Begin with WE joined Miguel Ramos on the CX on Point podcast. Kyle shared insights on how the 10 Principles for Building and Sustaining a Culture of Excellence came to be. We are thrilled to invite you to tune in for part one of this two-part discussion.

EP-015 CX on Point with Kyle McDowell part 1

Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.

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EP-015 CX on Point with Kyle McDowell part 1

EP-015 CX on Point with Kyle McDowell part 1