<p>CX on Point and Miguel Ramos welcomes Ed Arcinue for a fascinating discussion about the future of AI in the contact center. Will AI replace human agents? Tune in to find out.</p>

CX on Point and Miguel Ramos welcomes Ed Arcinue for a fascinating discussion about the future of AI in the contact center. Will AI replace human agents? Tune in to find out.

EP-016 CX on Point with Ed Archinue Part 1

Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.

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EP-016 CX on Point with Ed Archinue Part 1

EP-016 CX on Point with Ed Archinue Part 1