A look at how Disney is using CX analytics, what an incredible dinner can teach you about making a memorable customer experience, and what an 80s classic has to do with building your brand.

Bite-Sized Delight From the Episode:

• How Disney uses cutting edge tech to remove friction and deliver a memorable customer experience.
• The ingredients that make Flagstaff House an experience you'll never forget.
• What you can learn from the Ah-ha's acoustic version of their seminal 80s classic, "Take On Me."

Are You Looking for Things We Referenced?

• Disney Uses Big Data, IoT And Machine Learning To Boost Customer Experience
• Heard the Forecast? Top Cx Predictions for 2018: Influencers Speak
• "Take On Me" 1986 music video
• "Take On Me" Live for MTV Unplugged at Giske in 2017

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!