Special guests Brett Maraldo and Dr Don Hameluck discuss the science side of UX and why it’s important. We also ended up on the topic of how “design thinking” lacks the science of UX.

Ep 023: The Importance of Science in UX

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!

Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. [https://youtube.com/c/DeltaCX] 

Warning: Some episodes have a couple of swear words.

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Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change! Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. [https://youtube.com/c/DeltaCX] Warning: Some episodes have a couple of swear words.

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Ep 023: The Importance of Science in UX

Ep 023: The Importance of Science in UX