This month Jeff, John, and Danielle are joined by Judie Rahman, client solutions manager at BigHand. After covering document assembly news, including John's appearance at ILTACON regarding document assembly and artificial intelligence (see the video - https://www.youtube.com/watch?v=GRbn05ZR_uc), we bring Judie "onstage" and discuss BigHand's document production tools and how they've helped customers during COVID-19. Judie talks us through how document production has changed for legal professionals during the pandemic, how BigHand's offerings help employees focus and minimize distractions while working remotely, and how to optimize your document lifecycle from dictation to digital draft to delivery of work product. And, most importantly, how to get staffers up to speed on new technology in a challenging environment.