Street Talk with Arthur Z

Ep. #027: 'How to Solve a “Really Stupid Problem”' — Disney Petit, LiquiDonate


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Disney Petit, founder and CEO of LiquiDonate, joins Street Talk to unpack the economics of retail returns — an $890 billion annual problem that mostly ends in landfill.

A former early employee at Postmates, Petit explains how her software reroutes unsellable returns and overstock to a network of more than 4,700 nonprofits, cutting shipping distanceby 90% and total cost by 60%.

The conversation covers bracketing behavior, sizing economics, ESPR regulation, and why Petit now sells LiquiDonate as a cost-saving tool first and a sustainability story second.

00:00 — Introduction

01:00 — What is LiquiDonate, and why “liquid donate” instead of liquidate?

02:00 — Why did Disney Petit leave Postmates to solve the returns problem?

03:00 — Why do 8 out of 10 retail returns end up in a landfill?

05:00 — How does LiquiDonate's software integrate with a retailer's returns flow?

06:30 — How does hyperlocal matching cut shipping costs by 90%?

07:50 — Is sustainability actually what sells LiquiDonate to retailers?

10:30 — What is “bracketing,” and why does it cost retailers close to a trillion dollars?

13:00 — Will policy — not just software — be needed to fix returns?

15:30 — What's Disney Petit's vision for LiquiDonate as “the Amazon for nonprofits”?

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Street Talk with Arthur ZBy Corner of Fifth