Future Fit™ with Regan Robinson

Ep 030: Transforming Future-Ready Leaders Through Empathy & Love


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Regan, Lori Mazan (President and Co-Founder of Sounding Board), and Claude Silver (Chief Heart Officer at VaynerX) dive into the provocation of “what if we embrace tenderness and love (in its most expansive form) within the workplace,” and the potential they could unlock by being open to the future’s possibilities. They explore the ways that Claude is intentionally and habitually embedding empathy into VaynerX’s culture, and how its harmony with leader development and future-readiness could create untapped strategic advantages and bottom-line benefits. 


Key Takeaways 

  • Why AI has the potential to bridge the gap between human-centered values and commerce.
  • How perfectionism is subjective and at odds with future-readiness—which thrives on experimenting, embracing challenges and growing through failure. 
  • Why VaynerX’s cutting-edge approach to building behavioral and functional competencies unlocks their talent’s potential. 
  • The importance of practicing and acting on empathy so that it becomes a habit and a problem-solving tool. 
  • How psychological safety releases oxytocin and builds trust among high-performing teams. 

  • Resources

    Connect with Claude on LinkedIn: https://www.linkedin.com/in/casilver/


    Learn about Claude’s company, VaynerX: http://vaynerx.com


    About Our Guest

    Claude Silver, the world’s first Chief Heart Officer at VaynerX, believes that showing up with heart and humanity is the key to unlocking greatness in people. As a leader, she sees it as her job to infuse empathy into every aspect of the organization. As a speaker, podcaster, industry trendsetter, and LinkedIn influencer, she’s now inspiring other leaders to do the same.


    Claude has proven time and time again that empathy plays a role in fueling growth. With her as Chief Heart Officer, Vayner has grown from 400 people to a global team of 2000 with offices in 11 countries. Claude also helped lead VaynerMedia, Vayner’s foundational company, to be named the Breakthrough Media Agency of 2022 by Adweek.

    About Lori Mazan

    Lori Mazan is the co-founder, president and chief coaching officer of Sounding Board, as well as the author of Leadership Revolution: The Future of Developing Dynamic Leaders. Sounding Board, the leader transformation company, offers high-impact leadership coaching, flexible coaching and mentoring management software, and strategic program design—all from one platform, and serves top-tier clients like Chime, Zoom and Wellstar Health System.


    Connect with Lori on LinkedIn: https://www.linkedin.com/in/lorimazan/ 


    Learn about Lori’s company, Sounding Board: https://www.soundingboardinc.com/


    About Future Fit™ with Regan Robinson 

    Future Fit™ unravels the secrets of how the world’s most innovative leaders stay future-ready in a fast-paced world. Hosted by futurist and strategist Regan Robinson, each episode explores how trailblazing executives turn uncertainty into their strategic advantage. Gain powerful insights and practical approaches as these visionary minds share the unconventional and imaginative ways they thrive today while leading their teams into tomorrow.


    About Regan Robinson

    Regan Robinson is a holistic futurist and business strategist that empowers visionary companies to turn uncertainty into advantage and effortlessly innovate and strategize for their future. Over the course of 20+ years, she has helped some of the world’s most influential brands and companies strategize and grow. Regan has spearheaded revenue increases of 300%+, led as an executive at 3 start-ups and established business models, new capabilities, infrastructure and roadmaps for companies like VICE Media and Edelman Digital.


    Website: https://www.reganrobinson.com/

    LinkedIn: linkedin.com/in/reganrobinson

    YouTube: www.youtube.com/@regan_robinson


    All contents of this show are rights of Regan Robinson and are not to be used unless authorized by written consent.

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    Future Fit™ with Regan RobinsonBy Regan Robinson