About Jeff Smith: He is the founder and CEO of the Supporting Lines Institute. He’s on a mission to help leaders and teams perform so that people have a better human experience at work. He builds on 20 years of diverse leadership experience. He’s been a CEO, a CFO, and global head of sales. 

Jeff is a certified executive coach, chartered professional accountant, certified Dharma Yoga Instructor and is a past recipient of Business In Vancouver’s Forty under 40 Award. 

In this episode, Jordan and Jeff discuss:

• How a “Force of Nature '' leader can avoid being a damaging hurricane. 
• How to create alignment and collaboration to drive results while improving the human experience.
• How to assess whether you have a high performance team/organization
• How the concept of “Supporting Lines'' increases workplace productivity 
• The journey from being a “good manager” to a “good leader” 

 

Key Takeaways

• Based on our guest’s research, the number one predictor of employee engagement is when leaders involve people in planning. 
• The ability to hold great one-on-one meetings is also critical. 
• Use Marshall Goldsmith’s “Feedforward” process
• Ground evaluations of success on contribution to the value chain/production process.
• Successful leaders create a safe space for their team to provide negative feedback. Everyone has information the leader does not have. 

 

“Bring your team in because they can help you. They're the best experts on knowing when you're doing the things that you can't see..” —  Jeff Smith

Get a complimentary assessment (HIgh Performance Index™ Prediction) & debrief of your high performance leadership competencies. 

https://supportinglines.com/services/high-performance-index/ 

 

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com    www.highperformanceindex.com 

 

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com 

Connect with Jeff Smith:  

Website: https://supportinglines.com/ 

LinkedIn: https://www.linkedin.com/in/jeffcyo/ 

Twitter: https://twitter.com/jeffcyo 

 

Connect with Jordan: 

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com 

 

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com 

 

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/