In the 2026 Open Enrollment, major carriers like Aetna/CVS Health, Health Alliance, and Quartz will exit the ACA market in several states, impacting millions of clients. In this episode, we break down the reasons behind these exits and share key strategies for insurance agents. Learn how to use a CRM to identify affected clients, proactively communicate changes, plan smooth transitions to new plans, and turn this challenge into an opportunity to build loyalty and grow your book of business.