Join special guest David Snodgrass as we unwrap and discuss "empathic" or "empathetic" design. What is empathy? What is empathetic design? Should we do this or not? Why? Also a few thoughts in here on design thinking and how important good research is. Empathy or not, check your biases! (Apologies for my technical difficulties. They turned out to be my USB hub randomly dying, therefore killing my camera and mic.)

 

Watch on YouTube: https://youtu.be/ZhkfwqqRVmI