Elevating Performance (HD)

EP 09, Ch 2 - Scaling Strategies for Tech Driven Companies with Diana Gibson

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Diana Gibson shares her extensive experience in organizational growth and capability building, particularly in tech-driven companies like Microsoft. She discusses the various strategies organizations can adopt when scaling, including acquiring new capabilities, building them internally, or partnering with other organizations.

Diana emphasizes the importance of integration planning, change management, and ensuring customer satisfaction throughout these processes. She also highlights common pitfalls that can lead to failure, such as lack of leadership buy-in and neglecting the human aspect of integration.

Key Topics

  • Acquisitions often include integrating consulting and support services.
  • Building capabilities internally requires careful planning and skill development.
  • Partnerships can be more efficient than building capabilities in-house.
  • Integration planning is essential for successful acquisitions.
  • Technical skills can be taught, but customer-facing skills are crucial.
  • Leadership buy-in is necessary to avoid friction during integration.
  • Failing to manage change can lead to talent loss.
  • The 'Not Invented Here' mentality can hinder organizational growth.

    • Guest

    Diana Gibson, Former Vice President at Microsoft

    Chapters

    00:00 Introduction to Diana Gibson and Her Background

    00:30 Building New Capabilities in Organizations
    01:37 Risks and Rewards of Partnering
    02:46 Lessons Learned in Integration and Change Management
    04:26 The dangerous 'Not Invented Here' Mindset

    About Elevator 321 and the College of Coaches

    We’re about moving the needle for leaders of tech-driven business.  We should talk.  Reach us at Elevator321.com

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    Elevating Performance (HD)By College of Coaches