The Product Huddle

EP 09: The Invisible Work of Product Management


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The work that actually makes you a great PM never shows up in Jira. Here's what nobody tells you about the job.

Anamarija and Jeff break down the invisible work of product management, the relationship building, pre-alignment, context gathering, and room-reading that never gets tracked but determines whether everything else succeeds or fails.

They share real stories: the PM who had perfect data and still got destroyed in a meeting, how a tight jaw and a glance at a notebook caught a disaster before it shipped, and the PM whose superpower was making every hard decision look effortless, because he'd already had 20 conversations nobody saw.

If you've ever felt guilty about a week where you didn't ship a feature but you built alignment and got ahead of a crisis, this episode is your permission slip. That was the work.

Timestamps:00:00 Your performance review is missing the most important work02:35 Five categories of invisible work07:03 The PM who "didn't do politics"13:00 How a tight jaw saved an accessibility disaster15:35 Why invisible work isn't soft skills, it's your highest leverage22:00 The efficiency trap: "I don't have time for coffee chats"27:12 How to protect time for invisible work34:42 Your permission slip

Connect with us:Anamarija Ledic - linkedin.com/in/anamarijaledicJeff Callan - linkedin.com/in/jeffcallanJeff's book "What Makes Great Products Great" - whatmakesgreatproductsgreat.com

Got a story? Find us on LinkedIn, some of our best episodes come straight from your experiences.

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The Product HuddleBy The Product Huddle