In this episode of Masters of Digital, we chat with Alina Rusu, a Master of Customer Experience, Human Centered Design, and Working Agile. She has over 15 years of professional experience with global brands such as Club Med and Adecco, and has trained companies such as Vodafone and Singapore Changi Airport. Visit http://www.qed.sg/masterclass for details of Alina’s masterclasses or mentoring opportunities. Masters of Digital is produced by QED Consulting.