Telcos worldwide are facing competition over their new services from agriculture to telehealth logistics to manufacturing. It’s vital for them to roll-out new services quickly, reliably, scalably, and interoperably with their partners. This kind of openness can only be built on common frameworks, microservices, APIs, and configurable multi-capabilities. Fortunately, Sunil Diaz, General Manager Enghouse Networks, can guide us through this, joined by IoT analyst Josh Taubenheim from US firm MachNation. Enjoy our podcast as it’s time to look again at the serious and the far-less-serious Tech News.