ResearchOps 2.0 is brought to you by User Interviews—the only solution you need to recruit high-quality participants for any kind of research.

In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going?

In this five-part audio documentary, we’ll explore the past, present, and future of ResearchOps—it’s exciting, fascinating, and, at times, pretty mindblowing stuff! Each episode features the voices of Cha Cha Club members, senior research leaders, and the smart minds behind User Interviews—the only solution you need to recruit high-quality participants for any kind of research.

To scale up; tune in.

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In This Episode

In this first episode, we’ll take a whistle-stop tour of the history of ResearchOps, explore what’s driven its rapid evolution, and, in true 2.0 style, what the future holds.

(1.08) About this Episode(1.21) Introducing the ResearchOps Generational Framework(3.52) Gen1: The Lab Technicians and Administrators(6.30) The Evolution to Full-Service Participant Recruitment(9.35) The ResTech Revolution(13.00) Hello, Research Democratisation(14.40) Gen2: Research System Designers(17.19) A Push from the GDPR(20.00) Gen3: The Data Orchestrators and Knowledge Architects(24.00) Casey, the Platform Designer and Agent Architect(26.23) Orchestrating the Data Ecosystem(29.35) From Generalists to Super Specialists(32.40) The Age of AI: Vibe Operations(39.15) The Age of AI: Vibe Operations(42.19) The Next Episode Is All About Leveraging AI(43.49) End

This episode features Erin May, Lexi Breitz, Ph.D., Kalee Dankner, Tim Toy, Garett Tsukada, Noel Lamb, Sam Gager, Mia Mishek, Basel Fakhoury, Casey Gollan, Daniel Gottlieb, and Dennis Meng.

About the Next Episode

The next episode drops on September 2nd, and it’s all about leveraging AI for research superstardom. Subscribe to The ResearchOps Review to get smart thinking all about ResearchOps delivered straight to your email inbox.

Brought to You By

A Cha Cha Club production, sponsored by User Interviews—the only solution you need to recruit high-quality participants for any kind of research.

Credits

Produced and narrated by Kate Towsey. Co-produced with Cha Cha Club manager, Glenn Familton, and ResearchOps experts, Jenna Lombardo and Renato Venter.

Aria, the robotic voice, was generated by Soundly. Explore the music and (most) sounds featured in this episode via this Epidemic Sound playlist.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theresearchopsreview.substack.com