Artificial intelligence has captured our collective imaginations—and in some cases, stoked our greatest fears. Are you wondering what kind of impact advanced AI tools like ChatGPT will have on the customer service industry and beyond? So are we! That's why we invited this exciting new technology to sit down with us for an "interview" on Deep CX. Amy Bennet, our intrepid host, wrote ChatGPT some probing questions about the customer experience, which generated some intriguing answers. After feeding those responses into a leading-edge text-to-speech module, we were able to simulate a real-time conversation with the world's most famous chatbot. The end result is an eerie-but-charming discussion about what the future holds for AI in the CX space. This is one interview you won't want to miss!

Deep CX: A Blue Ocean Podcast is produced by ⁠echogravity⁠

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