Fault Vault

Ep 10: Effort, Mistakes, and a Bathroom Joke That Won a Client!


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In this episode of The Fault Vault, brothers Jared and Jay Firth share their latest business missteps and lessons. Jay reflects on how laziness almost cost him a client, while Jared recounts a meeting that turned around thanks to some accidental humor. From staying productive during the holidays to experimenting with new approaches, this episode is packed with insights and laughs.

What You'll Learn:

  • How effort at the start of client relationships can set the tone for success.

  • Why pushing your business forward is critical, even during slower seasons.

  • The surprising role humor can play in building rapport and salvaging interactions.

  • The benefits of experimenting with small projects to drive future growth.

Favorite Quotes:

"Effort at the beginning shows you're serious—think of it as the first date with a client." – Jared Firth

"Sometimes, a little humor is all you need to win someone over." – Jared Firth

Episode Highlights:

  1. Holiday Productivity vs. Relaxation: Jay talks about balancing the urge to relax with the need to keep his business moving during the holiday season.

  2. The Power of First Impressions: Jared explores why creating a polished presentation—even a brief one—can boost client confidence and secure deals.

  3. Humor That Saved the Meeting: Jared shares a hilarious moment that unexpectedly turned a cold meeting into a warm connection.

  4. New Beginnings with Mini Courses: A behind-the-scenes look at Jared's innovative project inspired by client feedback.

For more insights and updates, connect with us:

  • 🌐 Jared's Website: www.wes-english.com

  • 🎥 TikTok: @WES_English

  • 📸 Instagram: @Worldwide_English_Services

  • 🌐 Jay's Instagram: @bradfieldcabinets

Catch up with us: Don't forget to subscribe and join us next week for more business bloopers and breakthroughs on The Fault Vault!

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Fault VaultBy Jared Firth