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Today we're joined by Lynne Miller, former public information officer and regional communications manager for King County, Washington. Lynn is a seasoned professional with over 35 years of experience in the field of crisis communication and emergency response. 

In this intriguing conversation, Lynn shares her best practices for developing and maintaining a pool of potential response personnel who can step in to help when needed.  Lynn also walks us through the Oso landslide crisis in Washington State, highlighting the role of public information officers and the need for a constant pool of personnel to handle various responsibilities. From her treasure trove of experiences, Lynn imparts leadership insights and best practices that can be instrumental for anyone involved in crisis management. 

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