Supplier relationship management (SRM) is a key part of how procurement professionals spend their time and create value for the business. Much like the opposite of Customer Relationship Management (CRM), SRM recognizes the importance of building a strong relational foundation with supply partners, even in today’s heavily technology-led world. 

In this episode of the #LoveProcurement podcast, host Vishal Patel welcomes Emilie Génin to the show. Emilie is a Divisional Procurement Manager at Elkem, a leading producer of advanced material solutions.

Emilie speaks openly based on her experience as part of a global team:

• Why it is so important to be able to work across time zones, geographies, and cultures
• How Elkem’s perception of risk incentivized investment in a formal supplier relationship management program
• How procurement communicates the value of SRM to non-procurement stakeholders and ensures systems and process adoption