Welcome back to the Joust About Careers podcast! We’ve been on a break for a couple months, but we are back in the new year with more stories of VB graduates. I’m your host, Brian Bratt, and this week’s guest is 2004 Van Buren graduate Caleb Etzler, who is a bank operations manager. In this episode, Caleb shares how a college job led to his career, the “unexpected” careers in the banking industry, the importance of typing and using Excel in his career, and much more. Whether you are interested in a career in banking or still exploring your options, I hope that what Caleb shares today will help all of you make better career decisions and have fulfilling career journeys. Enjoy the show!1:07 - How a typical day looks as a bank operations manager3:09 - Computers, banking, and cyber security4:05 - Caleb entered the banking field as a travel teller to make extra money for college, but that led him to his career.6:10 - Originally considered counseling and education careers7:49 - How banks are similar and different from each other.8:55 - “We’ve always done it this way….”9:58 - Internships - not always readily available in banking10:31 - A mission trip in college acted as an internship.12:54 - Other careers in the banking industry14:48 - Banks are in business to make money, not just hold money for patrons.16:11 - Positives and challenges of a career in banking18:15 - A willingness to learn is essential to starting in the banking industry.18:54 - Learning to type and use Excel were the most useful topics Caleb learned in high school that he uses every day.20:51 - It all comes down to people - relationships matter.Questions?Connect with Brian on LinkedIn (linkedin.com/in/brian-bratt/) or e-mail ([email protected]).Connect with Caleb on LinkedIn (linkedin.com/in/caleb-etzler-6984a1114/) or reach out to me for his email.