Today on the show we have Francis Suarez, Mayor of Miami.

In this episode, we talked about the mass migration of startups and talent from places like San Francisco and New York to Miami. How Mayor Suarez retains his citizens by treating them as his customers, and what his citizen success team looks like. 

 We also discussed how the Mayor attracts VC’s to the city, how he onboards new citizens for success, Miami’s development roadmap, and how Miami is incentivising tech companies to make the move. 

As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly on [email protected]. Don't forget to follow us on Twitter.

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.