In the midst of the high volume of Open Enrollment 2026, Artificial Intelligence, through chatbots and voice virtual assistants, becomes an indispensable ally for insurance agents. This technical guide explores how AI can optimize lead triage, automate scheduling, and provide 24/7 support, both via chat and phone. Discover how this technology, integrated with your CRM, frees up your time for more complex sales and ensures efficient service, transforming the client experience and your agency's productivity.