Real Talk Series #1 with Steve Dennis

A decade ago, you could get away with being average in retail because consumers back then didn’t have the same kind of resources and information we have these days. Since the emergence of digital disruptions, everything has changed. There is no room for average, boring retail anymore. Steve Dennis, who has more than 30 years of experience in retail as a senior executive at Fortune 500 retail companies and now a strategy consultant, talks why consumers now demand Remarkable Retail and how to create it. Steve says retail must also be personal. No customer wants to be average, and no customer has to be. That said, how do we define a memorable retail experience? How can retailers create relevant, authentic, and impactful experiences for their customers? Find out now! Join Chris as he talks with Steve about the essentials for remarkable retail and his new book.