Executing the mission, abstracting complexity, driving for speed

The Biden administration didn’t just release Executive Order 14-058 to make federal websites look good, the practical aspect of user experience is making sure citizens can access information in a speedy, and safe manner. 

Conrad Bovell from HHS makes a strong statement when he states the reason for cybersecurity is to secure the mission of the agency.  For his agency, it is quite a large mission.

During the interview, he casually mentions that HHS has a #1.68 trillion annual budget. 

The obvious method is to lock everything down, however, the functioning of the agency means that he and his team must assess risk to when funding research.  The challenge is to get both: good experience and speed.

The HHS complex in suburban Maryland is quite extensive and complex, but nothing compared to the geographically remote and secure networks the military must operate in.  Randy Young gives the perspective of a trusted partner who assists in making the network easy to use and secure.  He maintains the way to support the warfighter drives better technology outcomes on the user’s terms, not the terms of whatever new technology is available. 

Putting yourself in the end user’s boots can make security experts understand how to manage risk and deliver the speed needed all the way to the feds at the edge.

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