Finders to Builders - A UX Research Show

Ep. 12 - Building User Research Practices with Nikki Anderson


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Welcome back after the summer break! This time, we host Nikki Anderson, a seasoned user researcher with over a decade of experience. Nikki discusses her diverse roles in the field, from in-house researcher to coach, and delves into her recent work, including her book 'Impact'.

We cover essential topics such as building effective research practices, stakeholder management, and navigating user research operations.

Nikki shares valuable tips for solo researchers, including the importance of engaging with stakeholders, understanding organizational context, and tracking your impact.

Whether you're a beginner or an experienced researcher, Nikki offers practical advice to help advance your career and improve your research processes.

(00:00) Intro
(00:28) Nikki Anderson's Background and Career
(02:00) Writing the Book 'Impact'
(03:32) Importance of Research Practices
(05:23) Engaging with Stakeholders
(08:24) Research Operations Essentials
(13:18) Assessing UX Maturity
(18:30) Challenges for First Researchers
(25:36) Top Tips for Solo Researchers
(29:37) Conclusion


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Finders to Builders - A UX Research ShowBy Julian Della Mattia