Summary

In this conversation, Andrew and Eddie Smith explore various themes surrounding healthcare, leadership, and personal development. Eddie shares insights from his experience as a physiotherapist and managing director, discussing the importance of communication, resilience, and the need for a shift from sick care to wellness in healthcare. They delve into the cultural aspects of Irish communication, the hiring process in physiotherapy, and the qualities that make effective leaders. The conversation emphasizes the role of education in empowering individuals to take charge of their health and the importance of fostering a growth mindset in both personal and professional contexts.

Takeaways

Eddie Smith emphasizes the importance of humility in leadership roles.

Effective communication is crucial in healthcare to convey value and outcomes.

Resilience can be fostered through supportive networks and open dialogue.

Sales skills are essential for healthcare professionals to communicate future outcomes.

Education should focus on empowering individuals from a young age about their health.

A growth mindset is vital for personal and professional development.

Leadership is about serving and helping others achieve their goals.

Creating less hierarchical structures can enhance communication and collaboration.

Recruitment should focus on both technical skills and personal qualities.

Healthcare should transition from a focus on sick care to wellness and prevention.

Chapters

00:00 Introduction to Eddie Smith and His Background

05:34 The Role of Music in Therapy and Coaching

07:38 The Irish Influence on Communication

13:13 Cultural Insights from the Southern Hemisphere

17:17 Comfort Zones in Physiotherapy

18:29 Building Resilience in Teams

21:41 Creating a Less Hierarchical Environment

24:26 Identifying Future Leaders in the Organization

26:55 Recruitment Strategies for Physiotherapists

33:07 Creating a Supportive Interview Environment

37:21 Transforming Healthcare from Sick Care to Wellness

43:25 The Role of Education in Health and Wellness

49:03 Encouraging a Growth Mindset in Children

54:49 Sales Skills in Healthcare Communication

01:01:31 Key Qualities for Effective Leadership

01:04:09 TCUP outro_mixdown.mp3

Keywords

Eddie Smith, physiotherapy, healthcare, leadership, communication, resilience, hiring, wellness, education, growth mindset

Hosted on Acast. See acast.com/privacy for more information.