In this episode of the Driveway Marketing Podcast, Bryan welcomes special guest Vance Morris to dive deep into the world of customer retention and effective marketing strategies for home services. Vance shares his journey from a security guard to a Disney leader and finally to a successful business owner in the home services industry. Together, Bryan and Vance unravel the secrets behind cost-effective customer retention, the power of direct mail, and crafting marketing messages that stand out. Visit Vance Morris’s website, deliverservicenow.com for free downloads and insights on improving service and customer experience.

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