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Max and Kelley talk about knowing when you're wrong.  Being able to admit that you might not see all the aspects of a situation is the key to emotional intelligence and makes you a better artist and leader.  Many times, we've been delighted to be wrong.   

We also examine the difference between a sincere apology and a non-apology that pivots to the fault of the people who "might have been offended."  

Acknowledging that you made an error makes you human; your team will respect you more by admitting it. 

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