In this episode of the Language of Leadership, host Chuck Marting dives into the crucial topic of workplace conflict. He discusses the importance of recognizing, addressing, and resolving conflicts effectively to maintain morale and productivity.

Highlighting real-life examples from leaders like Amazon's Andy Jassy, Nasdaq's Adena Friedman, and Apple's Tim Cook, Martin emphasizes the necessity of confronting conflict head-on and facilitating honest resolutions. He also offers practical tips for leaders to build a team culture that handles conflict constructively, with advice on what to avoid and tools to mediate effectively.

Ultimately, Chuck underscores that conflict is a natural signal that needs to be managed with purpose, clarity, and courage.

00:00 Introduction to Workplace Conflict

00:43 Understanding Conflict in the Workplace

02:07 Spotting Early Signs of Conflict

03:19 Addressing Conflict Head-On

04:42 Mediating Between Team Members

06:10 Long-Term Conflict Prevention

07:22 What to Avoid in Conflict Resolution

08:42 Practical Tools and Phrases for Conflict Resolution

09:37 Final Thoughts on Leadership and Conflict