From Startup To Sale | A Podcast For MSP's By MSP's

Ep. 13 : Dominating a Mid-size Market


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There is incredible variety in the MSP space! Today's guest, Brian Strong, isn't buying and he isn't selling, he's just trying to run a top-notch MSP. Brian is the CEO of Ten Hats in Knoxville, TN, a company wholly owned by a large local healthcare provider. A significant pivot was required when he came on board, which presents an interesting opportunity to learn:  

  • How an economic upheaval presents both downsides and upsides   
  • How personal disasters also present downsides and upsides   
  • What it takes to turn around a company hemorrhaging cash   
  • The risks of losing clients outside of your geographic market   
  • Why Ten Hats uses a 'building block' approach to providing services
  • Don't micromanage people, micromanage the numbers
  • The critical CEO-level task set
  • When to add new tech people, and how they grow specialists  
  • Which metrics Ten Hats looks at  
  • Why go to peer groups? To see what you're doing wrong!
  • How to evaluate new technologies   
  • What changes does Brian see coming to the industry  
  • Financial Modeling Service provides M&A and Intermediary services to IT companies. As a former IT company owner, Jeff Greenspan understands your business and will work with you to achieve an optimal result based on your specific needs. You can reach Jeff at [email protected] or through his contact form at https://financialmodelingservice.com/contact-us/. 

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    From Startup To Sale | A Podcast For MSP's By MSP'sBy Financial Modeling Service