The Better Care Podcast

Ep 13 – Prioritizing Patient Safety and Quality – Dr. Miguel Benet (Community Health Systems)


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EvidenceCare’s Co-founder & Chief Medical Officer, Dr. Brian Fengler, interviews Dr. Miguel Benet, SVP of Clinical Operations at Community Health Systems (CHS).

Miguel shares the focus behind significant reduction in patient safety events over the past decade at CHS, and their approach to scaling clinical operations while considering local market needs.

Key Takeaways:

  • The importance of patient engagement and dedication to safety initiatives
  • The concept of "rigidly flexible" in clinical operations in order to promote innovative improvement
  • Unique ways of expanding into digital health and AI in areas like remote patient monitoring for improved outcomes
  • Dr. Benet's own journey into leadership and the importance of self reflection and investing in your team's development

Dr. Miguel Benet Bio:

Miguel S. Benet, M.D., M.P.H., has leadership responsibilities for clinical services and operations including the CHS PSO – Patient Safety Organization, clinical research, clinical informatics, case management/utilization review, ED, OR, OB cardiovascular service lines, transfer center operations, pharmacy, behavioral health, post-acute services, clinical data science, process improvement, clinical documentation improvement and physician coding and documentation, physician practice management, and graduate medical education (GME) programs within CHS-affiliated hospitals.

Before joining CHS in 2021, Benet served as Chief Medical Officer for HCA’s North Texas Division where he had responsibility for all clinical, safety and quality activities and led strategic implementation of clinical programs across the 16-hospital network. In his more than 20 years as a physician executive and practicing provider, he has held leadership roles including Chief Resident, Anesthesiology Department Chairman, medical staff committee chairmanships, and CMO at individual hospitals.

Benet earned his bachelor’s degree from the University of Florida and his medical degree along with a master’s degree in public health, health management and policy from the University of Michigan. He completed his anesthesia residency at Brigham and Women’s Hospital, Harvard Medical School in Boston, Massachusetts.

Benet was a Nashville Health Care Council Fellow in 2023 and chosen as a Top 25 Minority Leader in Healthcare by Modern Healthcare in 2020.

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