Rizwan Jan joins host Cesar Jimenez to share his journey from help desk beginnings to leading technology and cybersecurity at CNA Corporation. He opens up about the lessons learned from failure, the importance of patience in a fast-moving industry, and why communication and empathy define outstanding leadership. Rizwan breaks down complex topics like quantum computing, AI regulation, and cybersecurity in plain terms, showing that, at its core, technology is still about people.

He explains why recruiting for heart matters more than résumés, how CIOs can create trust and alignment across every business function, and what the future holds for autonomous systems and AI-driven innovation. Rizwan leaves listeners with a straightforward principle: keep it real, keep it human, and never stop learning.