Sign up to save your podcasts
Or
Share EP 132 | Kris Rudeegraap - 3 changes Sendoso made to achieve a net dollar retention close to 120% with their mid-market and enterprise customers.
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
EP 132 | Kris Rudeegraap - 3 changes Sendoso made to achieve a net dollar retention close to 120% with their mid-market and enterprise customers.
Today on the show we have Kris Rudeegraap, co-founder and CEO of Sendoso.
In this episode, we talked about how Sendoso helps it’s customers retain and delight their customers, the different ways a sales team can help avoid or decrease churn, and how to make sure you’re selling to the right ICP.
We also discussed Sendoso's sales strategy when they first got started and how it evolved, their ups and downs when it comes to churn and retention, and the changes they made in order to hit a net dollar retention close to 120% today.
As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly on [email protected]. Don't forget to follow us on Twitter.
Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
View all episodes
By Andrew Michael
5
3131 ratings
Today on the show we have Kris Rudeegraap, co-founder and CEO of Sendoso.
In this episode, we talked about how Sendoso helps it’s customers retain and delight their customers, the different ways a sales team can help avoid or decrease churn, and how to make sure you’re selling to the right ICP.
We also discussed Sendoso's sales strategy when they first got started and how it evolved, their ups and downs when it comes to churn and retention, and the changes they made in order to hit a net dollar retention close to 120% today.
As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly on [email protected]. Don't forget to follow us on Twitter.
Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
More shows like CHURN FM
View all
The Bill Simmons Podcast
30,214 Listeners
Up First from NPR
56,439 Listeners
Morning Brew Daily
2,998 Listeners
Bad Friends
14,392 Listeners
All the Hacks: Money, Points & Life
1,622 Listeners
![[Un]Churned – The No. 1 Podcast for Customer Retention by Gainsight](https://podcast-api-images.s3.amazonaws.com/corona/show/6015597/logo_300x300.jpeg){kind=logo}
[Un]Churned – The No. 1 Podcast for Customer Retention
90 Listeners
Points Talk® with the Travel Mom Squad
970 Listeners