CX Network

Ep. 136: Max Just, Coca-Cola (Future of Work)


Listen Later

Max Just talks us through digital environments in this installation of Future of Work. Max opens by discussing the importance of improving the employee experience with a focus on people “inside the tent.” HR and procurement services aren’t enough to satisfy today’s employee. Instead, employees expect a seamless digital experience more on par to the one they experience in their day-to-day dealings. If a company feels archaic to an employee, they are less likely to feel like they belong. Max offers tips on how to adapt to the future employee, such as investing in automation. Finally, Max discusses two future trends he is noticing: internal digital assistants and collaboration tools.

...more
View all episodesView all episodes
Download on the App Store

CX NetworkBy Seth Adler

  • 5
  • 5
  • 5
  • 5
  • 5

5

2 ratings