Jibo was a social robot built at MIT, backed by $73 million in venture capital, and designed by one of the world's leading robotics researchers. It still failed — and when the servers shut down, the robot said goodbye to its users on its own. In this episode we go deep on one case: what Jibo was, what broke, and what patterns from this story show up in founders today. Two bugs in particular — building in isolation from users, and treating feature-building as a sales cure — are the real cause of most startup failures. And underneath both bugs is something harder to fix than a product: learned helplessness.