We kick off 2024 with an interview episode. Troy Mcilvena (Head of Architecture - Online) shares his insights into monitoring and managing the health of systems and moving key discussions to tech health vs focusing on debt. How do you communicate technical and system needs to non-technical managers in a manner that will prioritise those needs against product needs? Nik, Seamus and Will ask the questions that you wanted us to ask, but will Troy have the answers?