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EP 14 — The Process Leak: When Work Gets Done… Yet Nothing Moves Forward
A process leak happens when work moves forward, tasks are completed, and systems are followed — yet the intended outcome doesn’t happen.
In this episode, Sandra Martini explains why execution itself can quietly break trust, even when teams are doing everything “right.”
What You’ll Learn:- Why activity and progress are not the same
- How processes drift over time without anyone noticing
- Where ownership gaps hide inside execution
- Why “following the process” isn’t enough
- A simple 3-question framework to identify process leaks
Key Insight:
The process worked.
The outcome didn’t.
That’s not a people problem.
It’s a process leak.
3 Questions to Identify a Process Leak:- What outcome is this process supposed to create?
- Where did it break or drift?
- Where are we mistaking activity for progress?
Mentioned in This Episode:
- Trust Leaks™ Diagnostic → https://trustleaks.com
Subscribe & Follow:
If you’re seeing signs of friction, rework, or unclear outcomes inside your business, this podcast will help you identify and fix the root cause.
View all episodes
By Sandra MartiniA process leak happens when work moves forward, tasks are completed, and systems are followed — yet the intended outcome doesn’t happen.
In this episode, Sandra Martini explains why execution itself can quietly break trust, even when teams are doing everything “right.”
What You’ll Learn:- Why activity and progress are not the same
- How processes drift over time without anyone noticing
- Where ownership gaps hide inside execution
- Why “following the process” isn’t enough
- A simple 3-question framework to identify process leaks
Key Insight:
The process worked.
The outcome didn’t.
That’s not a people problem.
It’s a process leak.
3 Questions to Identify a Process Leak:- What outcome is this process supposed to create?
- Where did it break or drift?
- Where are we mistaking activity for progress?
Mentioned in This Episode:
- Trust Leaks™ Diagnostic → https://trustleaks.com
Subscribe & Follow:
If you’re seeing signs of friction, rework, or unclear outcomes inside your business, this podcast will help you identify and fix the root cause.