Small business owners are always managing someone expectations! From employees to wife and partners and down to customer. And in many cases we are all just juggling and trying to do our best.

But for our business to become truly successful we really need to be experts at managing our clients expectations, from the service we deliver to the timescales we can do it in. And there is a age old scary saying of under promise and over perform. But this kind of mentality can cause harm to your business.

In this episode we discuss the best ways to manage clients expectations so that both sides of the table walk away with a win ~ win situation they are all happy with!

About the host:

Robert Terry is “The Humble Entrepreneur.” He is an Entrepreneur, high level business mentor, and investor. He runs a group of successful business, Nationwide Ventilation, Nationwide Servicing, high level 1-2-1 business mentoring and has interests in property. He is also a ABA qualified boxing coach. And is also looking to invest in people and businesses.

Contact information:

Website: www.thehumbleentrepreneur.co.uk

Website: www.robert-terry.co.uk

Facebook: https://www.facebook.com/thebobterry

Linkedin: https://www.linkedin.com/in/robert-terry-36305023

Email: [email protected]

Website: www.robert-terry.co.uk